There's probably a better way to do it.
The repetitive work. The spreadsheet everyone hates. The process only one person understands. The software that almost works. We find a better way, and build it.
“We've always done it this way” - the costliest sentence in business.
Same logic that kept people on horses long after cars arrived. Fixing it saves your two most valuable assets: money and time.
Some of the problems we've tackled and solved for our customers.
Leads arrive from five places and nobody knows which one was followed up.
A good enquiry went cold because it sat in someone's inbox for two days.
We make every quotation from scratch even though most of them are nearly identical.every time
Only one person knows how this process really works.
We enter the same information in three different places.
Every order moves through WhatsApp, Excel, a phone call and somebody's memory.four places
Customers message us on WhatsApp, email and Instagram. Nobody has the full conversation.
We get hundreds of queries a day and the important ones disappear in the inbox.
A customer repeats the same details every time they speak to someone new.again, from the top
Someone spends every Friday building a report that is out of date by Monday.
Management asks a simple question and three teams return three different numbers.
We discover problems at month-end instead of when they happen.too late
Our ERP has the data. We just cannot do anything useful with it.
We do not trust the dashboard, so everyone keeps a private spreadsheet.everyone does
Approvals wait in chats, and nobody can see what is blocked.
We know the workaround is fragile. We are too busy using it to fix it.since March
Sound familiar?
Most of these were never anyone's decision. They are what happens when a business grows faster than the way it works.
That's the kind of thing we fix.
Sometimes the answer is automation. Sometimes it is software, design, clearer information or a better process. We find the answer that survives real life.
Two people who see the same problem differently.
Chandra Pandian
Designer, researcher, strategist
Chandra examines the human side of the business: what people need, how they behave, and why they choose, trust, or return.
Chandra on LinkedIn ↗Kunwar Sahib Singh Vohra
Engineer, product builder, operator
Kunwar examines the machinery behind the business: how information moves, how systems function, and how technology makes the company more capable.
Kunwar on LinkedIn ↗Different instincts. Shared ownership.
We first worked together as co-founders. One of us always asking whether we're solving the right problem, the other asking whether the solution survives reality. We've already been each other's client, which is a faster way to learn whether two people can work together than any credential.
You work directly with the two people responsible for the thinking. No relay race between sales, account management and delivery. No one is quietly handing your project to a junior after the pitch.
Organizations we have been associated with
We do not start with the solution.
-
Show us the mess
A spreadsheet. A factory floor. A WhatsApp group. A product nobody uses. A process that takes three days.
-
We find what is actually wrong
We follow the work, the information and the decisions. Sometimes the visible problem is only a symptom.
-
We choose the simplest answer that works
Sometimes it is automation. Sometimes software, design, better data or a changed process. Often it is a combination.
-
We build it with the people who use it
We prototype, test and connect the system around real constraints rather than an idealised workflow.
-
We stay until it works in real life
A clever system nobody trusts or uses is not a finished system. We measure, adjust and make ownership clear.
Start with a focused working session. Leave with a clearer problem, a practical direction and the next useful step.
What's making work harder than it should be?
You do not need to know what the solution is. That's what we are here for.
Prefer email? AutoMates2x@gmail.com
Got it. We'll read this properly and get back to you.
If you would rather add something, reply straight to AutoMates2x@gmail.com.